Customer Questions and Answers for Range Control Board by Whirlpool

Based on your symptoms, the touchpad/keypad is the most likely failure, but I would not replace it until you do one quick test. Your clues are: The Cancel button no longer beeps. Pressing Cancel does not turn the oven off. The rest of the display may still be functioning. When a single key becomes unresponsive while the rest of the control works, it is often a failed membrane keypad/touchpad rather than a heating component. Whirlpool ranges commonly exhibit this when the Cancel/Off key circuit fails. Try this first Turn the range breaker OFF for 5 minutes. Restore power. Test the Cancel button again. If it still doesn't beep or respond, the keypad is likely defective. One question: When you press other buttons (Bake, Broil, Clock, etc.), do they still beep and respond normally? If only Cancel is dead: replace the console/touchpad assembly. If multiple buttons are dead or acting erratically: the issue could be the electronic control board (ERC) or the keypad ribbon connection. If you can provide the serial number or a photo of the control panel, I can look up whether Whirlpool sells the keypad separately for model WFE550S0LZ0 or if it comes as a complete control panel assembly.

The F2E1 error code indicates a stuck keypad. Unfortunately, on model WFE550S0HZ1 the keypad and control board are sold together as a single assembly (W11528249 ), so the entire control panel assembly would need to be replaced. Whether the repair is worthwhile depends on the age and overall condition of the range, as well as the cost of the replacement part compared to the cost of a new stove. In many cases, if the range is otherwise in good condition, replacing the control assembly can be a cost-effective repair.

Hello Wanda, thank you for contacting AppliancePartsPros.com F2 indicates a stuck or shorted key, on this model that would require the control board W11126814 to be replaced.

Hello Denise, thank you for contacting Appliance Parts Pros. You likely have a failed control board, but it may have been caused by a grounded-out broil circuit if broil was coming on as soon as bake was activated.

Tim, According to the model number, this range control board W11528249 would be the correct one for your unit and would have the convection bake option on it.

Tim, We would need to have the model number of the range to make sure that this board would go to it.

Jorge, The bake and broil relay will be built into this control board W11528249.

Larry, Test to see if there is 240 Vac getting to the element and if there is not then this will be a faulty control board.

Elmer, The best way to test this is turn the unit onto broil and see if there is 240 Vac getting to the element. If there is not then replace the board.

Bruce, There will be no instructions that come with this control board. It is pretty straightforward as you would need to pull the unit out and disconnect power to the unit. Then you will remove the cover over the control board and will have access to the board to replace it.