Customer Questions and Answers for Upper Rack Adjuster by Whirlpool

This upper rack adjuster sets and secures the dishwasher's top rack height so dishes clear the spray arms and load properly. When the adjuster wears or breaks, the rack can become uneven or stuck, leading to poor cleaning and loading issues.

• Provides the mechanism to raise/lower and lock the upper dishrack height
• Keeps the top rack level and secured to the rail during operation
• Common symptoms of failure: rack drops on one side, won't adjust, feels loose, or comes off the track
• Contribute to poor wash results when the rack can't be positioned correctly

• Disconnect power and water supply before servicing
• Remove upper rack end caps/stops and slide the rack out to access the adjuster
• Release or unfasten the old adjuster, transfer any reusable clips/wheels if applicable, and install the new adjuster
• Set both sides of the rack to the same height; reinstall rack and confirm smooth travel and secure locking