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Customer Questions and Answers for Dishrack by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18853596
Manufacturer Part Number: W11169039

This replacement dishrack restores secure loading and proper spacing so wash water reaches every item. Replacing a bent or rusty rack helps prevent tipped dishes and marks from flaking rust, and keeps loading/unloading smooth when the rack rollers are intact.

  • Holds plates, bowls, and cups in place during wash and rinse cycles
  • Maintains spacing for spray coverage and drying airflow
  • Rolls in and out along the rails when paired with functional rack rollers
  • Common symptoms include broken or bent tines, flaking coating or rust, items tipping, or difficulty sliding the rack
What's included: 1 dishrack Install notes:
  • Disconnect power to the dishwasher before servicing
  • Open the door, pull the rack forward, release rack stops/end caps if present, and slide the old rack off the rails
  • Transfer any reusable accessories from the old rack to the new rack as required by your model
  • Slide the new rack onto the rails, reinstall rack stops, and verify smooth travel before running a cycle

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$145.95
Compare At:
$173.68
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$27.73

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Questions & Answers

For Whirlpool Dishrack (Part Number: OEM18853596)

Nadine for Model Number 665.165220000

My dishwasher is a Kenmore Ultra Wash Quiet Guard, 665.165220000. When I search for dishracks by the part number 8519572 for upper rack, it brings up product #3369903. It does not list 8519572 as one of the product part numbers that it replaces; and when I type in my dishwasher model number to check compatability, it says it is not compatable and offers a link, which I click, which leads me back to the same product (#3369903), etc. etc. How can I tell if this rack will work with my dishwasher? Thank you.

1 Answer

Madelon, according to your model the upper dishrack W11752368 is the correct replacement. Yes, we do have installation instruction. An additional e-mail with the instructions are being sent to you. Thanks!

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1 Answer

Hello Mike, Unfortunately we do no have instructions on how to assembly dishwasher rack. The components are all snap in place parts and should be easily removed from old and put on new.

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1 Answer

Hello Jim! Yes, the upper dishrack W11752368 has been redesigned by Whirlpool, who manufactured the unit you own. It is a new part. We do not sell refurbished dishwasher racks. It is possible this replacement may look different than the original one in appearance, but it is now what's being furnished by the manufacturer as a functional equivalent to the original. Thanks!

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1 Answer

Hi Leanne. You either twist and lock in place or insert one side to the center side rail and pry/pop the other side in place. You can use some cooking oil to lube the area first. They are difficult at best, They obviously need to stay tight. You may need to use a screwdriver to carefully bend the opposite side to get the one side in. Good luck. Thank You.

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Jeannie for Model Number DU920QWDB3

Just received the upper dishrack, Part # WPL 3369903, for my undercounter dishwasher. There were no instructions. My old dishrack has two plastic clamps that attach to the roller mechanism on each side. There is also a water sprayer that should install in the middle of the upper dishrack, but we don't know how to get it off old upper rack. Parts that were sent in the box with the new rack don't look at all like what we have on our old rack. Please send instructions and/or a link for installation. Thanks.

1 Answer

Hello Kelley. If you provide your e-mail address, we can send you the instruction sheet. Hope this helps.

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