Marco November 20, 2014 for Model Number GU2700XTSQ1 I moved into a new home that has a Whirlpool GU2700XTSQ1. Here are the issues I am facing: - Cups in the top rack get residue mostly inside, but some outside as well. The residue looks like small grains or sand and it is kind of stuck to the cups. - Dishes on the bottom rack mostly get clean with a few exceptions that either are not cleaned well, or have some sort of lose residue. - Silverware mostly come out dirty, especially when they had something like cream cheese. Here is what I have done so far: - Closed and opened the hot water register under the sink to ensure it was not stuck and that it was fully opened. - Washed the dishwasher twice with vinegar. - Disassembled the plastic tube and the middle and lower spray arm. Took out the strainer cover and the food chopper assembly. Found a lot of residue and gunk (old dishwasher soap leftovers?) all over: behind the tube, in the strainer, in the chopper area, at the top of the dishwasher, on the side and on the bottom where the door touches, on the rails and sides of the racks, etc. I've never seen anything like that! The chopper assembly was in perfect condition. The lower and middle spay arms seemed to be clean and without visible defects. The small top rotating arm seemed dirty. - Noticed some black marks inside the tub, what seems result of some of the black rubber pieces (like the door seal and other black plastic parts inside) deteriorating. When rubbing, they stain the tub as if grease (hard to clean). - Spent hours cleaning everything and the reassembled. - Ran a quick rinse cycle with vinegar. After all this work, the problem persists, no improvement whatsoever. I am using Cascade Complete (gel), and setting the machine for adaptive wash, hi-temp wash and heated dry. So, my question are: 1- Is it normal for a dishwasher accumulate so much residue all over? Wasn't it supposed to "self clean" while washing? 2- Why after cleaning all the residue I found it is still performing such a poor job? Thank you
1 Answer Hello Marco. It sounds like the unit may not be filling properly. If not, the water valve WPW10158389 will need to be replaced. This will cause the dishes to be gritty and dirty if so. Read More...
Peg V. August 24, 2014 for Model Number 665 16049402 Can upper dish rack assembly piece 8193943 for Sears Kenmore Whirlpool be used as replacement on Kenmore model 665.1604942?
1 Answer Hello Peg! Yes, the upper rack assembly W11842830 will fit your Kenmore model 665.16049402. Thanks! Read More...
John June 01, 2014 for Model Number KUDS30IXSS4 I am looking to buy the complete top rack, with wheels and adjusters. do you see the complete rack?
1 Answer Hello John, I'm sorry but the top rack has not been available by the manufacturer as a complete assembly. Read More...
Michele April 24, 2014 Which wheels go with the Whirlpool lower rack , W10312791 (AP4700191) ? Also, are the wheels sold in a set or just individually? Thanks!
1 Answer Michele, the wheels used on the lower rack is part number W10195416V. This item comes two wheels per axles- one per package. Thanks! Read More...
Bob J February 20, 2014 for Model Number KUDI02IRWH1 I received the dishrack, but it is different than the original. How do I attach the tines which would run from the front to back? There is a large bag of parts, and I don't know which to use, or how they attach to the rack. All of the tines on the original were permanently attached.
1 Answer Bob, Try the link below. It has helped several and I hope it aides you in your repair! Have a great day! -http://forum.appliancepartspros.com/attachments/dishwasher-repair/2524d1295548980-whirlpool-dishrack-assembly-instructions-4172143-whp-rack-instructions.pdf- Read More...
Kim December 19, 2013 for Model Number KUDM03FTSS3 I am looking for a replacement rack for our dishwasher due to rusting/deterioration. It is hard to tell what color the rack in the picture is or how to order by color. Our racks are grey. I only need the upper rack and would like the replacement to match the two other racks. Can you tell me if grey is available and how to make sure that is what I am ordering. Thank you!
Jane September 27, 2013 for Model Number kuds03ftpa2 I need an upper and lower rack for my dishwasher. I am looking at the picture and it does not appear that upper rack comes with all of the plastic clips and the bottom does not include the wheels. My husband was interested in getting an upper and lower rack assembly, so he can just remove the old racks and place in the new racks. Do you offer assemblies? Thank you.
1 Answer Hello Jane, We are only able to offer the parts offered by the manufacturer. The parts for the racks in this model have to be ordered seperately and assembled. I'm sorry, but no pre-assembled racks are available for this model. Read More...
Bob January 23, 2013 for Model Number 665.16022401 I need to replace my upper rack (part # 8193943) do I need to order rollers or can I use the ones that are currently attached to my upper rack?
1 Answer Hello Bob. You should be able to reuse the rollers from the old rack on the new rack. However if you need to replace them, the part number is W11157083. Thanks! Read More...
Jacob January 13, 2012 for Model Number 66516934000 What is the part number for the rollers that fit the new upper dishrack?
1 Answer Hello Jacob! The upper rack rollers used on your Kenmore Dishwasher is part number WP3385088. These rollers come one per package. Thanks! Read More...