John D. July 12, 2018 for Model Number JES 9750bab I ordered the replacement grill element which only has three prongs vs the four, which were original in the unit. I plugged it in and it did not work nor did it turn on the exhaust fan. I replaced the old one and it turned on the exhaust fan but the element did not work. So I plugged in a burner unit. The front burner turned on but the back burner did not. Both burners turn on when plugged in on the other side. What could be wrong?
1 Answer Hello John, This can be caused by a bad infinite switch WP74011489 or a harness issue. Read More...
Joyce B March 06, 2018 for Model Number Jenn Air JES9750CAS00 The old grill element has 4 prongs.. the replacement only has 3?
1 Answer Joyce, The grill that you have would be the A158 energy saver grill but has been discontinued by the manufacturer. This grill WPW10310263 is the replacement part and would work for your unit. Read More...