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Customer Questions and Answers for Erc, Control Module by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12124053
Manufacturer Part Number: 31949201

Questions & Answers

For Whirlpool Erc, Control Module (Part Number: OEM12124053)

1 Answer

Latasha,

With the bake element having already been replaced, the most likely cause for the bake not working would be a faulty Oven control board 31949201.

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Kevin for Model Number Amana ARTSC8650WW mfr#P1130699NWW

F1 code flashed and beeped, indicating control membrane pad defective. This happened 3 to 4 years ago and replacing the membrane fixed the problem. This time, I unplugged the membrane ribbon that runs to the control module, so I could use the cooktop, without the beeping. It never beeped for the couple weeks until I ordered a new membrane. 5 minutes after I installed new membrane, a "hot, fried-electonic" smell was noticed, and the convection fan was running, without the oven being on. Also, can turn oven on, but not control temp. Is this a defective new membrane, or other problem? Thank you.

1 Answer

Kevin,

The most likely cause would be a faulty control board rather than the membrane switch.

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1 Answer

Hello Don. The first two digits of your serial number will dictate the correct control for your model number. If you have 00 you will order 31949201, if you have anything 01 above it will be W10842899. Thanks!

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1 Answer

John, We're sending the "tech Data / Wiring Diagram" to you via your other email address. You should be able to wire the ERC and Be up and running in no time. Good Luck and Thanks

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1 Answer

Hello John,
If the code doesn't come back and the machine is operating normally, there is no need to replace anything.

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1 Answer

Hello Chris! Here is a test you can do to help verify which part you need to correct your F1 failure code. Hope it helps!
This simple test will help determine whether the ERC (Electronic Range Control or Clock) or the touch pad is defective when F1 error code is present.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

Warning: If you feel in any way uncomfortable performing this test or making this repair, please contact a qualified appliance repair technician.

1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing.
2. Gain access inside the control panel.
3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC.
4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.
5. Turn the power back on.
6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound).
7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.

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1 Answer

Hi Mike. The F-1 code is the keypad stuck/shorted buttons. The panel is part # WP32061701B. Sorry, it is currently out of stock , but we receive new parts whith in 5-7 work days. Please call 1-877-477-7278
APP Call Center . Thank you.

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