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Customer Questions and Answers for Freezer Top Door Hinge Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18020682
Manufacturer Part Number: WP2261963

Replaces the upper butt hinge assembly that mounts to the cabinet and supports your freezer or refrigerator door. Needed when hinge is cracked or worn.

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Questions & Answers

For Whirlpool Freezer Top Door Hinge Assembly (Part Number: OEM18020682)

Ofredo for Model Number T8TXNGFWQ00

This 9-year-old refrigerator has the hinge on the right. The top of the freezer door sticks out at the hinge to where this door sometimes just opens. The bottom of the freezer door aligns with the refrigerator door top and all appear to be correct. If this bracket had slots instead of holes I could probably line it up by bringing the top of the door in about 3/8". On your website it is WP2261963 and I do not see a video addressing this. The door moves freely and I am told this has been an issue for a long time. Suggestions or proper part information would be greatly appreciated.

1 Answer

Hello Ofredo, In most cases what has happened is that the thimble WP2183003 has worn so it now has a slot instead of a round hole. When replaced and lubricated, it corrects the issue of the top of the door leaning out from the cabinet. You should also check the door gasket for any possible damage since this condition can stress it.

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1 Answer

Bruce, With the bottom hinge making this noise it would have nothing to do with the top hinge. You will want to check to see if there are any screws or anything dragging on the bottom hinge. Also check to make sure that there are 2 plastic washers on the bottom hinge. The washer part number would be WP487576.

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Hello Mr. Bill! The top hinge WP2261963 only comes with the hinge itself. It is now showing that any caps or covers comes with this part, nor are they on the diagram. Please verify which cap you are referring to and what the part looks like. Thanks.

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