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Customer Questions and Answers for Ice Maker Field Install Kit (Tm, Sxs) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM21734808
Manufacturer Part Number: W11729596

The Ice Maker Field Install Kit is an OEM replacement part for Whirlpool side-by-side (SXS) refrigerators. This kit provides all the components necessary to add or replace an ice maker in compatible refrigerator models. It is designed to produce a steady supply of ice cubes, enhancing convenience and functionality for users.

Symptoms of a bad Ice Maker or the need for installation include:

  • Ice maker not producing ice or producing insufficient quantities
  • Leaks or water pooling near the ice maker
  • Loud or unusual noises during operation
  • Visible damage or wear to the ice maker components

Causes of a malfunctioning Ice Maker can include mineral buildup from hard water, wear on internal components like the motor or ejector blades, or issues with the water supply line. Regular maintenance and proper installation help extend its lifespan.

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Ice Maker Field Install Kit (Tm, Sxs) (Part Number: OEM21734808)

Curt for Model Number ET1MHKXMQ08

I just installed a new ice maker W11700559 into this unit and it started making hollow ice a couple of hours later. I replaced everything that came with the kit. Is there a problem with the ice maker or should I give it more time?

1 Answer

Hello Curt, The only thing that will cause hollow ice cubes is low water pressure or a failing water valve. You should check that there is no crimped water lines before the water valve. If sufficient water pressure is present, the water valve is most likely defective.

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1 Answer

Hello Nancy. Based on the model number you provided, W11700559 is the correct kit that you will need according to the manufacturer.

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1 Answer

Paul, for a complete icemaker add on kit you'll need part number W11700559. This includes the icemaker, bucket, valve, and harness. The unit does not come equipped with a valve, one is included in the kit. Thanks!

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1 Answer

Tom, model WRT311FZDB uses add on kit part number W11700559. This kit does not include the inlet valve as it comes with the refrigerator. We can not guarantee the W11700559 kit will fit your model. Sorry.

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