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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM20961696
Manufacturer Part Number: W11416492

This complete ice-making unit produces, harvests, and dispenses ice cubes automatically in your refrigerator. It includes the motor, heating elements, water lines, and control mechanisms needed for ice production. Replace it if your refrigerator stops making ice, produces malformed ice cubes, or makes loud grinding noises during ice cycles.

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Questions & Answers

For Whirlpool Refrigerator Ice Maker Assembly (Part Number: OEM20961696)

1 Answer

Robert, it would be recommended that the freezer temperature be verified with a thermometer to be at 0°F. If it is, the next step would be to identify if the fill tube is blocked up with ice and test the inlet valve for 120VAC at the end of a harvest cycle. If the fill tube is clogged up with ice, or if the valve receives voltage and no water comes out, the valve would be the cause of failure.

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1 Answer

Gerald, the difference between the two ice makers is the ice maker kit W11424126 includes a wire shelf and bin while the ice maker kit W11416492 includes a replacement fill tube sleeve and screws. Both kits will have the same ice maker though.

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