Robert April 05, 2024 for Model Number 106.67802120 Our technician installed this icemaker for us. It's been a whole day and still no ice. Any advice?
1 Answer Robert, it would be recommended that the freezer temperature be verified with a thermometer to be at 0°F. If it is, the next step would be to identify if the fill tube is blocked up with ice and test the inlet valve for 120VAC at the end of a harvest cycle. If the fill tube is clogged up with ice, or if the valve receives voltage and no water comes out, the valve would be the cause of failure. Read More...
Gerald April 05, 2024 for Model Number WRT312CZJW00 We are replacing the icemaker for our refrigerator but your website shows two versions. How do we know which one is the replacement? Do you need the serial number?
1 Answer Gerald, the difference between the two ice makers is the ice maker kit W11424126 includes a wire shelf and bin while the ice maker kit W11416492 includes a replacement fill tube sleeve and screws. Both kits will have the same ice maker though. Read More...