Customer Questions and Answers for Control Knob Assembly by Whirlpool

This is the control knob assembly for the appliance's control shaft. It lets you select settings by turning the shaft without tools. A worn or cracked knob can slip, spin freely, or make it hard to set temperatures or cycles.

• Rotates the control shaft to adjust settings
• Replaces knobs that are cracked, stripped, or hard to turn
• Helps restore precise selection of temperatures and cycles
• Common symptoms include a loose knob, no response when turning, or difficulty gripping

• Disconnect power and allow hot surfaces to cool before service
• Pull the old knob straight off the shaft; avoid prying against the panel
• Align the new knob with the shaft flat and press firmly until seated
• Test operation through the full range of settings