Customer Questions and Answers for Latch by Whirlpool

This latch secures the door closed and signals the control that it's safe to run. Replace a worn or broken latch to restore solid door engagement and reliable operation.

• Engages the strike to keep the door firmly closed during use
• Provides the "door closed" signal to allow cycles to start
• Common symptoms: door won't latch or pops open; must hold door shut to run; "door open" message or won't start with door closed
• Helps ensure safe, consistent operation by maintaining proper door engagement

• Disconnect power before servicing; the appliance is fully de-energized
• Access the latch from the door/console area; note fastener and wiring locations for reassembly
• Inspect/align the door strike so the latch engages smoothly
• After installation, close the door and run a short cycle to confirm proper engagement and operation