Keith M. November 16, 2014 for Model Number KCMS135GSS0 The turntable rotor turns when there is no load on it. When the roller guide is added it turns haltingly. When the glass plate is added it won't turn. The rollers seem to be turning freely and don't seem to have flat spots. Is there a clutch or friction drive of some sort that may be slipping.? Does the motor need to be replaced?
1 Answer Keith, based on the issue described you'll more than likely need to replace the turntable motor, part number WP815142. Thanks. Read More...