Maribel March 16, 2014 for Model Number JAV3600AWW Agitator pops up when washing, can not stay in place can this be fixed or do I need a new washer.
1 Answer Maribel, If the agitator will not stay down then you will want to pull the fabric softener cup off and check to make sure that the agitator bolt is still in screwed into place. If not screw back down and if it keeps coming loose then you would want to get a new agitator bolt. If the part that the agitator bolt screws through is broken off then you would need to replace the agitator. Read More...
Ernie April 09, 2013 for Model Number MAV298DAWW Is it normal for the the agitator to run while the machine is on spin cycle and when you touch the tub this one stops and if you try to hold the agitator the tub runs backwards can this be a transmission problem or can you tell me what can cause this I already checked the hub underneath the washer is good nothing is broken in it .??
1 Answer Hello Ernie. No, you will need to check and see if the thrust bearing kit 12002213 is bad and needs to be replaced on the unit. Read More...
1 Answer Hello Ann, your model number can usally be found on the top at the back of the console. Read More...
Sherry N. August 29, 2012 for Model Number PAV3240AWW Does the O ring go under the white tub? I want to make sure I have the correct part.
1 Answer Sherry, the agitator o-ring goes on top of the transmission shaft and slides up into the agitator. Thanks! Read More...