Roger July 09, 2024 for Model Number MSD2274VEW00 Does the pad that controls the water and ice dispensing pop off? I don’t want to force it. One of the screws behind the drip tray is rusted and I can’t get it off. Any suggestions would be greatly appreciated
1 Answer Hello Roger, thank you for contacting APP,The Pad should be removable by pressing up from the bottom until the clips release. It should pop out, but they do sometimes require a bit of force and angling. Read More...
Mike B December 01, 2015 for Model Number MSD2576VEM00 How do I remove the front pad from the freezer door? I want to clean it .. the auger and assembly seems to be stuck on and will not stop. I was told by a repair guy that it is stuck possibly from gunk or something and if I clean the workings under the pad it will probably unstick the switch.
1 Answer Mike, If you remove the drip tray from the dispenser, there should be 2 screws that hold the control front in place. If there is not screws then push down on the bottom of the cover and pull out on the cover. This will give you access to the back of the pads to remove them. The switch on the pad would likely be the issue but it cannot be cleaned as this is part of the pad itself. You would want to replace the pad and if the issue still occurs then the control board on the dispenser would need to be replaced. Read More...