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Customer Questions and Answers for Dishwasher Touch Pad Control Panel by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17955606
Manufacturer Part Number: W10811157

Front user console that houses the touchpad, buttons, and display. Replace when panel is cracked, buttons are unresponsive, plastic tabs are broken, or worn.

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$204.95

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Questions & Answers

For Whirlpool Dishwasher Touch Pad Control Panel (Part Number: OEM17955606)

John for Model Number MDB7709AWS1

I tried rubbing the traces with an eraser and that didn't seem to work. It seems that the button doesnt' work. You mentioned the membrane switch in the control panel and referenced a part number. However, the ribbon cable seems to run from what I thought was the control panel to a place that's behind solid plastic and connected to the front panel of the machine. This seems impossible to access. Do the buttons on the front of the machine need to be replaced or just the control panel where everything plugs in?

1 Answer

Hello John,

The control panel contains the membrane switch and cannot be accessed without tearing the panel up completely. The control panel will have to be replaced as an assembly. For a black control panel W10811157, for a white control panel W10811158 and for a bisque W10811159.

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1 Answer

Hello John,

You need to open the control panel and disconnect the ribbon cable from the control. Using an eraser from a pencil and only rubbing in the samr direction as the traces, clean the traces by rubbing them with the eraser. Reattach the ribbon cable and check the units' operation. If this didn't correct the issue, the problem is most likely the membrane switch in the control panel W10811157 for black, for white W10811158, and for bisque W10811159.

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