Kenneth September 30, 2021 I have a WTW8500DW1. I've already replaced the 'motherboard', but the washer still repeatedly beeps and then stops. No error codes. The washer will beep repeatedly during the middle of a cycle, and then 'pause'. We have to wait until the Start button becomes active again in order to start the cycle from the time it stopped. As stated before, I've already replaced the motherboard W10812418 (which replaced W10625548). Now I am looking at replacing the faceplate/intermediate card - OEM W10507937, now replaced with W11025585, which in turn was replaced with W11115199. Am I on the right track? I am getting no error codes on the machine, it just starts beeping and the cycle stops
1 Answer Kenneth, It would be recommended, if you have not done so, to put the unit into a service diagnostics and see if there are any stored error codes. If there are none then yes, this would be a faulty control panel. Read More...
Danny December 08, 2019 for Model Number WTW8500DC0 My whirlpool washer is only a couple years old, maybe three. It stops on its own on any random cycle and will not allow me to do anything. The control panel just freezes and won't even allow me to turn it off. I sometimes unplug the washer and the control panel stays on for approximately 45 seconds until it finally turns off. I'll plug it back in and the control panel begins to flash. I usually have to wait a few minutes after i plug in the washer until it allows me to turn it off on the on and off button and restart a cycle. What's weird is that after i unplug the washer and plug it back in, i get a few small sparks on the outlet. This is not normal. Could it be the control panel?
1 Answer Danny,Based on the information provided it does sound like a board issue, however, I would run the machine through the diagnostic cycle to confirm there are no other issues Read More...
Roger July 13, 2019 for Model Number WTW8500DR0 Keep getting F6E3 error code. Have tried unplugging power for 5-10 minutes then plugging back in. Has worked in the past but not working now. This has been ongoing for a few months. I noticed the power button takes several touches but the start button is slow or not working at all. I have noticed an arc when I plug the cord back in. I have change the outlet and get same results. I have also move the cord to another room and get the same result.
1 Answer Hello Roger,The fault code refers to a loss of data communication from the control panel (U/I board) to the main control board. The control panel is faulty, the replacement part is W11115199. Read More...
Chris July 02, 2019 for Model Number WTW8500DC2 We are getting the F6E2 code and have tried a few times to unplug and reset, but it keeps doing it. It will stop in various cycles to display this. From what I have gathered it;s either the User Interface Control or the Main Control Board. Which do you think it is and we should start with replacing? What are the part #'s, W10507937 is the Interface Panel, right?
1 Answer Chris,That error says that it is a communication error between the user interface and the main control. Check continuity in the UI harness. You should have a tech sheet under the top cover in the front left area. I will send one in case you cannot locate it. Find your error code in the tech sheet and follow the directions on how and what to test. It will give you page and test numbers. Read More...
Steve S May 05, 2018 for Model Number WTW8500DC0 I have +5dcv at J18-1 and J18-3 with LED flashing but no lights on panel. Can not initiate service diagnostic mode no matter what buttons i push. Does that mean that User Interface board is bad or Main control board?
1 Answer Steve, Based on the information it sounds likely that the user interface would be the issue. Read More...