Peg May 23, 2023 for Model Number MDB5969SDM2 My dishwasher will not light up and won't run, could it be the board?
1 Answer Peg, with the power supply turned off, the front panel would need to be removed and the wire connection from the user interface to the main control disconnected. The front door panel would then be put back on and the power supply turned on. After 5 seconds of power being on, the door would be closed. If the drain pump turns on, the control panel W11700630 has failed and would need to be replaced. If the drain pump does not turn on, the main control W10737607 would need to be replaced. Read More...
William December 25, 2020 for Model Number MDB5969SDmo The dishwasher will run for 3 hrs should I replace the control board
1 Answer William, There may be no issue with the dishwasher. The average run time of a dishwasher will be approximately 2 hours but other factors such as water heating will cause an extension of time. If you do not run the faucet to purge the hot water line of any cold water in it then this will cause an issue or if you do not have the dishwasher hooked up to a hot water supply but is hooked up to cold water it will cause an issue. Also, make sure that your hot water heater is set above 120 degrees because the water must be at 120 to activate the detergent for proper cleaning. Read More...