Ray December 09, 2014 for Model Number MDB9600AWB Washer has no lights but will start and run, not sure which cycle is selected. Push start/cancel and the washer will drain.
1 Answer Hello Ray. You will need to order and replace the control panel 6-917720 on the unit. Read More...
Paul March 27, 2012 for Model Number MDB9600AWS I just ordere a replacement control panel AP4364158 and installed it last night. On the top part of the control panel there are buttons for the type of cycle and options. The lights on the buttons on the left (type of cycle) DO NOT light up, but they do work since it changes the cycle time on the front of the panel. The lights on the right (options) appear to all work except for one that is titled Extra Hot Wash. On my old control panel this button was Extra Rinse. Do I have the wrong control panel? Bad control board? Suggestions?
1 Answer Paul. The control panel has been "substituted" by the manufacturer, so the nomenclature could be different, bit the LED lights should still opeerate and illuminate. You'll need to remove the control panel,again Disconnect the ribbon from the control board and trace the silver lines in the ribbon, they need to a solid line the full length of the ribbon, If the traces are dotted, or if there is a crease or crack or tear in the ribbon, it won't work,properly. If all's OK, make sure the ribbon connector is inserted properly into the connector on the control board and locked in place with the slide lock, on the control board. If everything is proper, and your issue still exists, you'll have an issue with the new control panel, and will need to contact the APP Customer Service Team, and order another control panel. Good Luck and Thanks Read More...
Steve March 03, 2012 for Model Number MDB9600AWB My display is missing parts of charactors and the unit will not start. Could this be a control panel or curcuit board problem?
1 Answer Hello Steve. If it is showing dashes, you will need to replace the latch assembly WPW10130695. If it is not dashes and just parts of the numbers, the control panel 6-917720 will need to be replaced. Hope this helps. Read More...
Craig November 01, 2011 for Model Number mdb9600awb The control panel on washer does not show but a couple of lights. some of the buttons work but the lights don't work. Some of the buttons don't work and those lights do work. Some of the buttons just don't work. Does this sound like a panel problem?
1 Answer Hello Craig. Yes, based on the information you provided, it sounds like the control panel 6-917720 is bad and will need to be replaced. Hope this helps. Read More...
Jim E. September 20, 2011 for Model Number mdb9600awb My control panel flashes a #9 but will not respond to any commands except the rinse cycle. When any other buttons are pushed they will light and immediately return to #9 flashing.
1 Answer Hello Jim. Based on the information you provided, it sounds like the control panel 6-917720 is bad and will need to be replaced. Hope this helps. Read More...
Chris June 08, 2011 for Model Number MDB9600AWS No upper display lights. Front buttons and lights worked now start only works, have not tried delay, but now no front display lights. Do I just switch out Part Number: AP4364158 Made by Whirlpool or do I need to replace control board?
1 Answer Hello Chris. If the start button is the only button working, you will need to replace the control panel 6-917720. Make sure the control panel is not in the lock mode. Hope this helps. Read More...
Helen May 18, 2011 for Model Number Maytag dishwasher MDB9600awb I asked the first question about this panel regarding where the 'ribbons' connected to the Housing control board. We know where the longer one goes but can't find the spot on the side for the shorter ribbon. Do we have to remove the top of the control board to see it? It came apart when we were trying to install a new panel on the front of the machine. I called the 877 phone # you suggested but they said they do not give technical information. Nothing on the panel lights up with just the longer ribbon attached.
1 Answer Hello Helen. Yes, you will need to remove the cover from the top of the control board to see the connector. Hope this helps. Read More...
Helen May 17, 2011 for Model Number MDB9600awb This panel shows 2 'ribbon' electrical connections. I believe the long one connects to the board, but please tell me what/where the shorter one connects to.
1 Answer Hello Helen. They both connect to the control board. One is one the side of the board, and the other is on the bottom of the board. Hope this helps. Read More...