Customer Questions and Answers for Panel- Con by Whirlpool

Hello Peter, You should run a Field Service Test to see if any fault codes are displayed. This is fully explained on the tech sheet for the unit. A Field Service Test may be started by pressing the key 5 times followed by the key within 6 seconds. This test must be performed with clean water to insure proper sensor performance. “88” will appear in the display (if available*) and the following sequence of events will occur: SECONDS FUNCTIONS / ACTIVE LOADS 106 Water Valve 5 Thermistor check / Turbidity Sensor check & Calibration - no loads active. 120 Wash Motor / Dispenser Wax Motor 180 Wash Motor / Heater 120 Drain Pump 4 Water Valve The time for the Thermistor check / Turbidity Sensor check & calibration may vary slightly. The Field Service Test will not repeat. The HEAVY WASH LED will flash during the test mode. Indicator lights (except HEAVY WASH and the Display) will illuminate per Sales Floor Demo Mode. If the dishwasher door is opened during the test, the test sequence will pause, and resume when the door is closed. To the cancel test, press the START/CANCEL keypad. The control has been designed to test the Sensor Memory and Motor. During the Field Service Test, if a fault has been detected, the test will abort any time after the motor current has been checked and 2 or more LEDs will begin to flash. A MEMORY/SOFTWARE Check will occur immediately after the test is started. The LED and one of the following: Turbidity Sensor - failure - Rinse Only LED Thermistor - failure - Heavy Wash LED Motor - high current - Normal Wash LED Memory Failure - Heated Dry LED If no fault codes are stored, the control board and/or harness are in question.

Carol, This issue does sound like it would be caused by a faulty control panel 6-919096.

Hello Kenny. Yes, you will need to replace the control panel on the unit.