Neal August 14, 2017 for Model Number KP26M1XRC I have a red model KP26M1XRC mixer that appears to have a stripped female spline within the planetary. There is part# 9708036 stamped inside the planetary housing. The shaft from the motor is still attached to the mixer and looks ok (it is no longer attached to the planetary). Do you have a replacement planetary or spline insert to fit this model?
1 Answer Neil, If the shaft at the top of the planetary has come loose and is attached at the motor section then you would need to replace the planetary. Read More...
Phil October 30, 2014 for Model Number KP26M1XLC How long is the shaft on this planetary? I have been having a heck of a time finding the right part, they are all too short, and won't turn with the pin in place. Mine has to be 4 1/16" from the washer to the end of the top shaft. The ones that I keep getting are under 4" long, and after the pin is inserted, the planetary won't turn. Please let me know. Thanks!
1 Answer Phil, Unfortunately we don't have access to blue prints or engineering changes for your mixer. But, based on the information we do have there are no complaints similar to yours. We can only presume there may be something else wrong, with a bearing or the washers were installed out of order. If possible, repost your question, and include an e mail address so we can send you the appropriate information to help you out. Thanks Read More...