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Customer Questions and Answers for Pump-Drain by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM20969967
Manufacturer Part Number: W11462456

The Drain Pump is an OEM part for Whirlpool dishwashers. This component is responsible for removing water from the dishwasher after each cycle. It actively pumps dirty water out through the drain hose and into the household plumbing system.

Causes of a bad drain pump include clogs in the line restricting water flow, failed or faulty motor windings preventing pump operation, or normal wear over time diminishing performance.

Symptoms of a bad drain pump include:

  • Incomplete or inadequate draining of water after cycles
  • Accumulation of standing water at the bottom of the unit
  • Error codes or failure to fully finish cycles
  • Strange noises or vibrations emanating from the drainage area

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Pump-Drain (Part Number: OEM20969967)

1 Answer

Bryce, with the power and water supplies turned off, the dishwasher would need to be pulled forward to access the drain pump. There will be a tab that will need to be pushed down to allow the pump to rotate and pull away from the housing.

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1 Answer

Violet, if there are no clogs and the drain pump W11462456 receives proper voltage but does not drain, the pump has failed and would need to be replaced.

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