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Customer Questions and Answers for Rack, Drying by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18023865
Manufacturer Part Number: WP33001917A

Questions & Answers

For Whirlpool Rack, Drying (Part Number: OEM18023865)

1 Answer

Hello Li Li,
You should verify voltage to the wall outlet the unit is plugged into. If you have the voltage to the board and the display is dead, verify the connection of the ribbon cable between it and the board. If the unit will allow you to, the diagnostic mode will direct you to problem circuits. To Enter Service Mode: Press Air Fluff and Time (^) - 13 Key Membrane. OR Air Fluff and Time (+) - 15 Key Membrane keys for 3 seconds, or until a beep is heard. The machine will now be in Service Mode and “d” will be displayed. If voltage is getting to the display but will not light up or respond, it should be replaced. If voltage is not leaving the control to the display, replace the control.

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1 Answer

Hello Darren! Unfortunately, the manufacturer does not offer a dryer rack compatible with model MDE5500AYW. Sorry!

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