Customer Questions and Answers for Rack by Whirlpool

Replace a damaged rack to restore safe, stable support and smooth sliding in the appliance. A new rack brings back full capacity and dependable performance when the original is bent, rusted, or missing.

• Provides a sturdy, level surface to hold items securely during operation
• Slides on existing rails for easy loading and unloading
• Replaces racks that are bent, broken, rusting, or missing
• Helps prevent items from tipping, rattling, or shifting

• Disconnect power and allow any hot surfaces to cool before servicing
• Pull the old rack straight out; retain and transfer any reusable hardware if required
• Align the new rack with the rails and slide it in until fully seated
• Verify smooth travel and proper fit before returning the appliance to service