Customer Questions and Answers for Crisper Drawer Roller Guide (Refrigerator) by Whirlpool

This crisper drawer roller guide mounts to the refrigerator shelf/frame and forms the track the drawer's roller rides in. Replacing a worn guide restores smooth, aligned drawer movement and helps prevent the crisper from sticking or coming off track.

• Guides and supports the crisper drawer roller to keep the drawer on its track
• Helps the drawer open and close smoothly and evenly
• Common symptoms of a failed guide: drawer sticks, tilts, wobbles, or pops off track
• Physical damage or wear to the guide can impede drawer travel

• Disconnect power and remove the crisper drawer and shelf/glass for access.
• Locate the damaged guide; release its locking tabs or remove the retaining screw(s).
• Align the new guide in the same orientation and secure it without overtightening.
• Reinstall the shelf and drawer; verify smooth drawer operation.