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Customer Questions and Answers for Shelf Retainer by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12262866
Manufacturer Part Number: 70197-1

The Shelf Retainer is an OEM part for Whirlpool refrigerators. This part holds and supports the shelves within the unit. This small but essential component ensures that shelves remain in place, preventing them from tilting or sliding out unexpectedly.  

Over time, shelf retainers can wear out or break due to the constant weight of items or from accidental impact. If you notice that your refrigerator shelves are not as stable as they used to be or if they easily slide out or tilt, it may be time to replace the shelf retainer.

Symptoms of a bad shelf retainer include:

  • Shelves slipping or not staying in place
  • Difficulty in keeping items organized due to shelf movement
  • Visible cracks or damage to the retainer itself

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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