Customer Questions and Answers for Counterbalance Spring Kit by Whirlpool

Hello Felix, yes it does sound like you will need the counter springs and suspension pads at this point, however, we cannot find your washer based on the model number you have given. You may need to check the model number and repost your question.

Dave, It would be recommended to replace the counterbalance spring and would also recommend checking the drive block for damage.

Philip, there is a damper pad kit for your washer that may help with the vibration, part number 203956

Sue, The model number can normally be located on a whirlpool if you lift the lid it will be at the back in the opening.

Randy, With the tub leaning to the right you will want to check the skate plate pads for wear. If the pads are bad it can cause the unit to lean slightly to one side. You could also try one of the other springs to make sure that the right one is on the unit.

Hello Joe, There are six suspension springs. They can be ordered in a set of six by ordering part number 12002773 or individually by ordering part number WP21001598.

Hello 808casher, The part that your ordered SPring 285901 is the counter balance spring. Here is a link that will tell you how to install the spring. http://www.youtube.com/watch?v=pgjir05aBp0

Hello Cindy, The model number listed is not showing valid. We would need you to double check the model and add an email address so that we may be able to assist better. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

Hello Pat. You will need to check the suspension spring WPW10250667 and see if it is bad or broke on the machine. It is located at the back of the frame of the machine. Hope this helps.