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Customer Questions and Answers for Range Infinite Control Switch by Whirlpool

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By: Whirlpool
Part Number: OEM18041955
Manufacturer Part Number: WP9758060

Burner stuck on high heat or only working at maximum setting? This infinite control switch regulates burner temperature. DIY-friendly, 10-15 minute repair.

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Questions & Answers

For Whirlpool Range Infinite Control Switch (Part Number: OEM18041955)

David M for Model Number RF367LXSQ 0

I bought this stove new in 2006. Both the left and right dual front burners have always worked badly, in the same way. The inner and outer elements work. Here is the problem: I have almost no control over temperature. When turned on, they provide very little heat unless turned to highest temperature setting. When I back off from highest setting it's like I turned the burner to medium low. There is no in between. When I turn the burner to lowest setting it's too hot; like it's set at medium or medium low. I have not checked wiring. The stove came directly from an new appliance dealer. I didn't call for warranty service in 2006, because I figured, as a new cook, it had to be my terrible skills. What is the probability that replacing both temperature switches will fix the problem? Thanks for the help!

1 Answer

David M, Based on the information provided the elements are either on or off (they work or they don't) however the temperature is controlled by the infinite switches. This is done by simply turning the elements on and off. If the elements are working then the issue could only be the switches.

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1 Answer

Jillian, There are only two possibilities here. Easiest to check is the infinite switch. There are stampings on the back of the switch that you can disconnect the wires going to them and do a continuity test between the terminal to determine if the switch has failed. Take photos of wire locations for ease in reconnecting. Check between terminals marked P2 and 4 and 4A with the switch turned to a dual setting with no power to unit [flip the breaker off] Also check P1 to 2 for the same. If any of these do not have continuity then the switch is bad. If all checks ok then the element is the problem. Switch part number is WP9758060 and element is WP8523047

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1 Answer

Mueed, P1 to S2 would not need to be checked as this would not cause the inner burner to not work. if you check from terminal 2 to terminal 4a there should be 240 vac. If there is proper voltage then the element will be the issue and will need replaced.

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1 Answer

Mike, the easiest and most likely test to make, is at the infinite switch WP9758060. You'll need a multi meter [ ] to test the circuits. remove power to the range, remove the upper back panel, At the switch, remove the black wire attached to the P2 terminal, turn the switch to the highest temperature setting, then check across the empty P2 terminal and terminal 4 (brown/black wire) then test between P2 terminal and terminal 4A(brown/white) wire. Both test should have "closed" circuits on the meter, if not the switch is at fault. If both tests have "closed" circuits then the element W10823692 is at fault or there's a broken wire between the switch and element.

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1 Answer

Michelle, The test points on the switch are H1 to H2. There should be a steady 240 vac except when the element cycles off.

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1 Answer

Hello Benny. P2 is Black, S1 is Black, 4A is Orange/White, 4 Is Orange/Black, and S2 is Violet.

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1 Answer

Cheryl, You're on track, you most likely need both switches WP9758060 the single element and WP3149404 dual element switch. The dual element switch has a "stuck" contact and the single element switch has a contact that wont close.

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1 Answer

Hello Buds. With the switch WP9758060 on, P1&P2, S1&S2, and 4&4A should read closed across the terminals. With the switch off, they will be open. Hope this helps.

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