Customer Questions and Answers for Track (Drawer Slide) by Whirlpool

This track guides and supports a drawer so it opens and closes smoothly, restoring proper alignment and preventing sticking or the drawer from falling off its slide. Use when the drawer binds, drops, or moves unevenly. What it does:

• Guides the drawer along its intended path for smooth opening and closing
• Supports and aligns the drawer to prevent binding, catching, or sagging
• Restores even movement when a drawer comes off its slide or won't glide properly
• Helps maintain secure drawer positioning under normal loading

• Disconnect power to the appliance (when applicable) and remove all contents from the drawer before servicing
• Remove the drawer to access the old track; keep original screws/fasteners and note orientation for reinstallation
• Align the replacement track with the mounting points and secure with the original hardware; avoid overtightening
• Test drawer movement and adjust alignment as needed