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Tray won't turn is the most common symptom for Kenmore 721.66312500 (72166312500, 721 66312500). The instructions below from DIYers like you make the repair simple and easy. Many parts also have a video showing step-by-step how to fix the "Tray won't turn" problem for Kenmore 721.66312500. So, if your 721.66312500 microwave tray is not spinning, tray is not turning or turntable doesn't turn, the following info will help you identify the problem.
Parts for Kenmore 72166312500
Color: brown. Each prong measures about 5 inches from the center.
This part is discontinued by the manufacturer and is no longer available for purchase.