Sondra G Almo , KY October 27, 2020 Appliance: Model SAMSUNG DA63-04198A Broken dairy cover The part I ordered from you was perfect. Shipping charges and shipping time were both very reasonable. After it broke I was in a rush to fix it and ordered from another vendor - the part did not work, they agreed to accept the return, however I paid $12.95 for shipping and they wanted me to pay an additional $12.95 for return shipping - all of this for a $15 product!! Unreasonable! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes