Jesse R Houston , TX January 22, 2017 Appliance: Model AP4576914 (DA67-02513A) The handle to the middle compartment is used more often since that's where we store leftovers and cold cuts so the handle was giving out and finally broke off on one end THE PLASTIC BROKE, WE FOUND THE DIAGRAM WHICH TELLS YOU THE PART NIMBER. REALIZING THEY WILL BREAK OFTEN, WE ORDERED 2 OF EACH SIDE WHICH ARE JUST A FEW DOLLARS. WE ALSO ORDERED AN EXTRA CAP CAUSE ONE BROKE WHEN WE SNAPPED IT OFF, WE USED A VERY THIN KNIFE TO START LIFTING THE CAPS. AS YOU REMOVE IT ALL, VIDEO IT AND REMOVE THE OTHER SIDE AS WELL SO YOU CAN REMEMBER HOW TO REPLACE IT WHEN THE PARTS ARRIVE. MAKE SURE YOUR PLATE ON R SIDE IS CENTERED BEFORE TIGHTENING BUT THEY ARE PLASTIC SO CANNOT TIGHTEN TOO MUCH ANDTHE LEFT SIDE ALSO OR THEY WILL NOT SIT RIGHT WHEN YOU LIFT THE HANDLES THEY WILL RUB ON ONE SIDE ALSO PUT BOTH PLATES IN AT SAME TIME NOT ONE SIDE FIRST AND THEN THE OTHER, SO DO NOT SNAP CAPS ON WITHOUT TESTING IT BY OPENING AND CLOSING THE DOOR SO THE PLATES DON'T RUB IN CASE YOU HAVE TO REMOVE THEM AND UNSCREW THE PLATES TO CENTER THEM SLIGHTLY. CAN'T EMPHASIZE THE IMPORTANCE OF CENTERING THE PLATES. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Anthony V Hopewell Junction , NY March 31, 2020 Broken refrigerator drawer handle (hinges) and the left side french door movable seal mechanism. Replaced spring on French door. And replaced all four (refrigerator drawer and freezer drawer hinges. The customer service people when ordering the parts were extremely helpful. They helped identify the correct parts needed. And the videos of ‘how to’ replace were also very helpful. A very good service experience. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers