Edith K Cleveland , TX February 24, 2017 Appliance: Samsung Washer WF330ANW/XAA We had a broken spider assembly I entered the washer's "symptoms" into the computer and a short video diagnosed it perfectly. There was also a video showing step by step instructions on how to replace it. After following the link to replacement parts, I found the parts readily available. I placed the order for parts. Then next day, the parts arrived. It was a simple process to make the repair with the video. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Pliers, Screwdrivers, Socket Set