23972 Parts

This burner ring cap base provides the support and alignment for a gas cooktop burner cap, helping direct the flame for consistent heating and safe operation. It replaces damaged or warped bases that prevent proper burner seating. What it does:

• Supports and centers the burner cap so the flame is properly directed
• Restores even heating and stable flame pattern when the original base is cracked or warped
• Helps maintain correct burner-to-cap spacing for reliable ignition and simmer control
• Prevents burner cap wobble that can cause uneven cooking or noisy flames

• Turn off the gas supply and power to the appliance before starting any work
• Remove burner cap and grate to access the base; ensure all surfaces are clean and dry before installing
• Fit the new base into the burner assembly and ensure the cap seats evenly and securely

This service pack includes the burner cap and burner ring used on compatible Samsung gas cooktops and ranges. It restores proper gas flow and stable flame by replacing worn or damaged burner top components. What it does

• Replaces the visible burner cap and surrounding burner ring for one cooktop burner
• Helps restore even flame distribution and consistent heating on the affected burner
• Can resolve ignition issues caused by warped or corroded burner tops
• Useful when the burner shows yellow tipping, uneven flame, or poor simmer performance

• One burner cap and one burner ring service pack

• Turn off gas supply and disconnect power before servicing the appliance
• Remove grates and existing burner components, then fit new ring and cap in correct orientation
• Inspect ignition electrode and gas orifice while servicing; clean or replace if needed

This screw is a factory-style mounting fastener used to secure appliance panels and components. It replaces worn, stripped, or missing screws to restore proper fit and reduce rattling. What it does:

• Secures panels, brackets, or trim to the appliance frame
• Keeps components aligned to prevent vibration and noise
• Replaces damaged or corroded fasteners that can cause loose parts
• Helps maintain safe, stable operation of moving or load-bearing assemblies

• Turn off power and unplug the appliance before servicing
• Use the correct driver bit and match thread engagement to avoid stripping
• Tighten snugly but avoid over-torquing which can crack plastic or strip threads
• Wear eye protection and keep small parts away from children and pets

Screw (bur) is a fastener that secures panels, brackets and small assemblies on select Whirlpool appliances. Replacing a missing or damaged screw restores proper fastening and helps reduce vibration, rattling and misalignment. What it does:

• Fastens panels, mounting brackets and small internal or external components to the appliance frame.
• Replacing a stripped or missing screw prevents loose parts and restores a secure fit.
• Symptoms of a failing screw include rattling, vibration, panels or trim that do not sit flush, or components that move during operation.
• Commonly used where a short machine screw or trim fastener is required for assembly.

• Disconnect power before beginning any service.
• Use the correct screwdriver or driver bit and install straight to avoid stripping the head or threads.
• Do not overtighten — snug until secure to prevent damage to threads or parts.
• Keep removed fasteners organized and replace any damaged screws with the exact OEM fastener.

This locknut is a small threaded retaining nut used to secure rotating and stationary appliance components, helping keep assemblies tight and stable during operation. It prevents parts from loosening and reduces vibration-related issues. What it does:

• Secures shafts, pulleys, or fittings to prevent axial movement
• Keeps assemblies fastened under normal vibration and load
• Helps stop wobble, grinding, or part separation caused by a loose connection
• Works with the matching threaded stud, shaft, or fitting for a proper hold

• Disconnect power and follow appliance safety procedures before servicing
• Use the matching thread size and engage threads fully; hand-start before tightening
• Tighten securely without overtightening; use the correct driver or socket for the nut
• Inspect mating threads and replace if damaged

This band motor is the motor assembly that powers the appliance's moving band or drive link, restoring the mechanism that enables normal rotating or indexing motion. Use it to replace a worn or failed motor for smoother operation. What it does:

• Drives the appliance's band/drive link so the linked components can rotate or index as designed
• Restores motion when the original motor is noisy, weak, or no longer turns
• Helps stop skipping or intermittent movement caused by a failed motor
• Works as the direct replacement motor when the OEM part is specified

• One band motor assembly

• Disconnect power before starting any repair to avoid shock or injury
• Installation may require removing panels and fastening the motor to the band/drive; keep hardware for reassembly
• Verify alignment and secure belt or band tension per the appliance's service instructions

Includes one rock plate. 2 used per unit. For the support order 700819.