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Ordered a new glass tray on a Friday afternoon. Received the replacement tray the next morning. I am not kidding - it arrived in less than 24 hours! Popped it in in time to reheat my coffee. Read more
I followed the video instruction on how to dissemble the bottom of the micro-convection to be sure it would be something I thought I could do (I'm a 60+ female who has never done anything of this sort before) and decided it looked simple enough. I ordered the Motor Turn, and when it arrived-much sooner than expected by the way-I just unplugged the old one, plugged in the new, put the bottom back on and screwed it in-except the two screws on the very back which you'd have to be a contortionist... Read more
I ordered the part (plus a couple general maintenance items). They arrived the next day - I was shocked! We fixed the unit and we were up and running in less than a day of the order. Great service. Read more