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I checked with Appliance Parts Pros.com and found out that the likely culprit was a broken Ice Dispenser Actuator Arm. I watched a video on the same site and figured I could change that part. I wanted to confirm it was that part so I took the front section apart. The Ice Dispenser Actuator Arm was in fact broken; the little tab that strikes the switch had broken off. While removing that part, when I unscrewed the right side's mounting screw, that section broke off (brittle plastic). I then... Read more
Please Note: this manufacturer's authorized substitute part may look different from the original, but is the functional equivalent.
My son called you and you were very helpful in helping my son decide which part to order and getting us the part as soon as possible. Read more