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It needed a transformer first and then it needed the grid assembly to cut the cubes Were able to fix it ourselves -- saved several hundred in service calls Read more
I followed the instructional video on your website. I removed the access cover and then removed the 4 screws holding the old motor in place. Removed the wiring harness clip. Carefully removed the old motor so as to not allow the shaft to come all the way out and displace the spring at the top of the shaft. (great tip from the video). Installed the new motor. The most difficult part of the job was putting the screws back in. I would have liked to have had a magnetic nut driver. It would have... Read more
Your videos showing disassembly were invaluable. New parts fit perfect. Took awhile to clean surrounding parts before reinstalling new parts... but now 10 year old fridge looks like new! Read more
Ordered glass shelf and frame Read more
Biscuit. For black order W10803964. For white order W10803964.
It's was easy I thinks next times I'm order more for my customers but you guys have videos showing easily to repair and install however thanks Read more
Changed the upper and lower plastic cams at bottom hinge. Read more
Color: white. Measures about 10 inches wide by 4 inches deep.
I viewed your video on the repair, and it worked well. Read more
I found the model number of the fridge, went to Appliance Parts Pros and found the part. I ordered 2 of the parts. Shipping confirmation was sent later that day and I received the parts in less that 1 week. Read more
Great website. Was able to quickly identify needed part. Looked like a fair price. Ordered and it received it in just a few days. Slid broken cover out and easily replaced with new cover. Read more