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When we inspected the first time we found that Plactic had broken from the spiral part that for wards the ice. Also there were cracks in two places of other parts. There was a hole in the bottom of the bin. The new spiral was assembled and two new parts were replaced with help from the video and the diagram and the unit worked well. Two months later, ice maker would not forward any ice though the bin was full. We emptied the bin sand have ordered a new part or two in hopes that they will... Read more
This dispenser sleeve comes with plunger, sleeve, and screw.
I removed ice maker, cleared out frozen food to make room for drill, removed broken support, & drilled out old pop rivet (covering the area below with a cloth to catch the metal shavings). Then I carefully straightened the metal support, loosely installed the new support, and pop-riveted it onto the support using the same size rivet. I reinstalled the ice maker, replaced the frozen food, and turned the ice maker back on. No issues. Read more
Jacked it up, unscrewed old roller, installed new one. Read more
After purchasing the needed parts from AppliancePartsPros.com - the repair was easy to make. Refrigerator door is now working as new once again. Read more
GE no longer makes the shelf support available but Appliancepartspros had somewhat similar part for icemaker bucket that I could adapt. Saved the frig! Customer support was great, friendly, knowledgeable, patient, providing information about the part I needed (no longer available) and the intended use of the part I purchased. Am satisfied with the outcome but 5 stars would have been if GE still provided the missing part to suppliers (they probably didn't expect their frig to last so long!!). Read more