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I followed the video instructions on your website. Directions were easy to follow. I gave you an excellent alaroud rating on the Google survey. Read more
Hired professional repairman Read more
Ordered a new glide from Appliance Parts. Took me 5 minutes to install new glide. Took longer to remove old glide because, I had to figure how it came out. Read more
I replaced all 3 pieces of glass in the door (2 internal and 1 exterior). In the past I had taken the door apart and cleaned the glass as best I could even used a razor. Could not get some of the stains off from a bad spill. Ordered the parts and they were delivered quickly and packed well. Did the repair today and the door looks like new. Read more
I looked at the suggestion for repair listed on your web page and would actually propose an alternative. The previous poster suggests disconnecting all the electrical connections from the elements and then taking the glass top with elements off. My stove was 7 years old and after repeated heatings I didn't feel comfortable disconnecting them as I feared one would break from age or stress. I would instead propose the following: (Note this really works best if you have 2 people, but can still... Read more
This is a 100 watt, 120 volt surface warming element. Includes limiter.