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GE no longer makes the shelf support available but Appliancepartspros had somewhat similar part for icemaker bucket that I could adapt. Saved the frig! Customer support was great, friendly, knowledgeable, patient, providing information about the part I needed (no longer available) and the intended use of the part I purchased. Am satisfied with the outcome but 5 stars would have been if GE still provided the missing part to suppliers (they probably didn't expect their frig to last so long!!). Read more
Went online to youtube for videos. Could not find a video of draw front but figured it out. Read more
I emptied door shelves and used plastic sheet to close off refrigerator. The repair was done with refrigerator running. I removed door and changed riser cam and shim. Then replaced door. It took maybe 45 minutes from start to finish. If I did the job again it would be completed in 30 minutes or less. The videos are informative. Thank You Read more
Ordered parts and watched the video. Read more
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