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The whole process wax awesome. I was pretty sure I either needed a new thermostat and / or heating element. I couldn't find what I needed on the webdite so I called customer service and spoke with a lovely women who asked me what steps I had taken to correct the situation. She then time going thru the system looking for the correct part, come to find out my dryer you have to purchase both the thermostat snd heating element together. I ordered the part at 3 pm on Friday. It was delivered... Read more
Called appliance pros and found replacement part and ordered it. Took out the old one by removing the plastic tabs with screw driver and pliers. They were stubborn in coming out. Once I got them out, I lined up the new tabs of the new plastic window with the wholes and persuaded them in with my hands and fist. Read more