Mark D Cumberland , RI October 19, 2019 Appliance: KitchenAid Refrigerator KFCS22EVMS4 Fridge leaked every 2 3 days. The drain tube for for the defrost cycle seemed to be blocked, so I googled the repair & it sent me to AppliancePartsPros. Obviously, there's a design problem with this model since many other people have the same issue. This tube is an upgrade on the original for my KitchenAid model (design flaw). Since installation 4 days ago, I have had no leaks - awesome! The video for installation of the new tube on AppliancePartsPros was excellent. Two additions to the video: 1) I used a hair dryer instead of a heat gun cuz hair dryer won't melt the plastic - I let the hair dryer run for about 15 mins on high heat while I took apart the back. 2) Getting the old tube off - there is a tab from the drain pan that clips into the old tube. I found the best way to get the tab out (without breaking it off) was to pull the base of the old tube toward the tab while pulling the tube up. I had to muscle it off. The new tube went on perfectly & very easily. The actual repair took about 30 mins from removing the back,removing the drain tube & installing the new one. However the entire operation took me about 6 hours and it included emptying out the fridge & freezer of all food, pulling out the fridge (it's "built-in" surrounded tightly by cabinets), cleaning the entire outside & inside, removing & washing all shelves & drawers, and cleaning the floor & cabinets while the fridge was out. This is the second time in two weeks I've ordered parts from AppliancePartsPros & both times the parts came earlier than I expected. I received this part the day after I ordered it & I only paid $10 for the middle-tier delivery (not overnight). The Order confirm stated that I would get the part next day & that's exactly what happened. I'm very happy with being able to find the right part, getting it quickly and finding the tutorial video about how to fix the fridge. It saved me at least $100 on a service call. Read More... 183 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Adjustable Wrench, Nut Drivers
Greg R Aliso Viejo , CA December 07, 2021 Appliance: Whirlpool Refrigerator GZ25FSRXYY2 The fridge leaked. The bottom front left corner (every other day) during freezer automatic defrost cycle. Water on floor under front left dripping out of freezer door every other day on our Whirlpool Model GZ25FSRXYY2. This is the model that has a pull out freezer door on the bottom. I knew something was wrong, after a quick search here on APP (as I have done many times for my dryer, washing machine, dishwasher a great company website, parts and support!!!) it is exactly what my fridge was doing. After reading several other customer write ups and reviewing the APP repair video (very good but can use a couple more tips) I figured the issue was the drain tube. The repair was straight forward but I would like to add some helpful tips plus strongly recommend you read the other postings (thanks to everyone and keep posting!) - Strongly suggest you empty the freezer completely I used two large coolers. I also recommend to uninstall the freezer door including removing the guide rails leaving them attached to the door. Remove bins lower part and the upper wire pull out bin. Takes a few extra minutes is quite easy and makes for an easier job to get to and defrost all the ice buildup by removing the rear panel to access the coils and long aluminum drip pan. Do not detach the door only as in the APP video. This will help you get to and expedite the thawing and removal of all the ice buildup with a hair dryer. On the web there is a video showing how to take the whole Whirlpool fridge apart. Search for - Whirlpool Refrigerator Disassembly- I was surprised at how much ice was built up on the coil drip drain assembly that’s under the coils. The whole thing had ice frozen solid in the long pan as well as under that pan with ice also built up on the upper right of the freezer coils. During the defrost cycle some water would drip and it would run out over the buildup of ice frozen in the pan as well as buildup in the bottom of the freezer which had almost a 1/2 inch of ice buildup. Make sure you remove all the ice before you remove the drain tube as the APP video states. When you have properly thawed all ice and start to remove the old drain tube noted by the other folks they stated the removal of the drain tube connection on the bottom was challenging & their suggestions are spot on to help. Firmly pull the base of the old tube down toward the tab, push tab located on the side almost to bottom with screwdriver then pull the tube up. It is firmly on there and will require some strong pulling. At this point there was a lot of water in the drain plastic evaporating pan in the back of refrigerator from drain tube of the melting the ice with hair dryer. This is good as the drain is clear again. I sponged out the water in the evaporating pan and then you are ready to put the new drain tube kit on. There is a spacer you put onto the down tube (remove the old rubber cover at least mine had this), then you push the new spacer tube over the white drain tube. I had a heck of a time to get the new drain tube on and over that spacer. It is VERY tight. I ended up using some water soluble personal lubricant on the outside of spacer and inside of the new tube and it still took some finagling to get it on but it will go on and fit snug all the way up. After that you connect the new drain tube to the bottom at drain pan. It should click into it. Then work backwards installing all items. Took me 2 hours 45 minutes approx. including removal of the freezer items. Took almost 40 minutes, even with direct access, to melt all the ice. I am very glad I took the extra time to remove the inside rear panel to get directly to the ice buildup. Thanks to Appliance Part Pros and the postings by the other folks, they have literally saved me many hundreds of dollars if not thousands of dollars (and time!!) by providing system searches and repairs for many appliances. Read More... 90 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Screwdrivers
John Paul H Glen Burnie , MD September 18, 2022 Appliance: Whirlpool Refrigerator GB2FHDXWQ01 The bottom freezer is working fine refrigerator is warm. If the freezer is cold and the fridge is hot, logic would indicate that the fan blowing the cold air from the freezer into the refrigerator is not working. Searched the ApplicancePartsPros.com website for a fan in the freezer compartment and found the video on how to replace one. Followed the steps in the video to get the freezer partially disassembled and found the whole back of the freezer frozen over. Plugged the refrigerator back in and verified that the fan was not working. Unplugged and after defrosting, plugged back in and the fan was still not working. Removed the original fan assembly as described in the video and tested it with a multimeter to confirm the lack of continuity in the motor windings. Testing the new fan motor with the multimeter showed the expected minimal resistance. Have always had water leaking issues and ice build-up. While researching the fan problem, I noticed a different drain pipe part and watched that video as well. A little more internet searching convinced me that replacing our old-style drain pipe would probably fix that issue as well. Ordered on Sunday. Parts arrived on Wednesday. Installed and back to normal that evening. Freezer at 0F and Fridge at 40F. Since I'm a 60 yr old desk jockey, the most difficult thing about the task is the physical gymnastics (getting on the floor, sticking my upper body in the freezer, etc.) needed to do the work. It took about 2 hours to carefully get things taken apart. Installing the part and putting everything back together was less than 30 minutes. Could have ordered parts "cheaper" elsewhere, but I've had friends who've been burned by counterfeit, non-working, or incorrect parts being received. This is the third time I've used AppliancePartsPros.com in the last 15 or so years and they have never let me down. The fourth time will be on the next task -- replacing the door gaskets. But I'll wait until winter so I can store my food outside while I complete the repair. Read More... 28 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Pliers
Dominick R Trumbull , CT March 23, 2014 Leak in freezer compartment, causing ice buildup. I emptied refrigerator and freezer, and left freezer door open for 36 hours, as an alternative to taking apart the freezer compartment to clear the ice around the condenser, and in the drain hole. I removed the back panel from the refrigerator. Be careful-- the edges of the sheet metal cover are very sharp! I disconnected the harness that was looking at me, with the push-on connectors (stick a screwdriver in middle, and push.) Took off the old duck bill check valve, and installed this kit. Take a long thin screwdriver to get at the clip holding the bottom of the old drain chute on, and push it in and down, carefully, through the fan to your left. It's a little hard to get free. Kit fits great. Note: Some of the old info has 2 different p-traps. This one fits either size fridge. Read More... 369 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers, Socket Set
Justin J Barre , VT June 12, 2014 Appliance: Model WHIRLPOOL DOUBLE DOOR FRIDGE Water leaking out of the front if the freezer door Replaced the rubber plug on the drain pipe with a drain tube. Replacing the tube took 5 minutes, thawing out the back of the freezer took longer, but still a simple job that provides a permanent fix to the drain line freeze-up problem. Read More... 186 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers, Socket Set