Amy K Reston , VA September 20, 2016 Ice cubes were getting ground up in the mechanism and freezing Thawed out original mechanism, but problem persisted. Ordered an entire assembly replacement instead of trying to diagnose specific issue. Took old one out, popped new one on. Fixed. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes