Darryl C Bedford , IN May 15, 2017 Gearbox kitchen aid 6qt stand mixer Went great parts were perfect staff very helpful FANTASTIC company to deal with Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Ioana L Bristow , VA January 08, 2017 Slipping gears Replaced gears Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Screwdrivers, Socket Set
James H Springfield , MO April 14, 2020 Appliance: Model KPM26M1XER Worm follower gear was "cupped" and wore out by the movement of worm gear I replaced both front & rear sleeve bearings along with the shaft bearing to improve stability of rotation of all gears. I also found the vertical shaft bearing had worked itself out of the housing and was sitting on top of the bevel gear rather than pressed into housing. I reinstalled the vertical shaft TOP bearing into the housing and "pressed" it in with a hammer and socket extension. I then cleaned all parts and the housing and installed new grease into the proper places. Upon reassembly, the machine was run at slow speed to ensure all things meshed properly. The machine was then run at top speed for 5 minutes without issue. I would have 'bought" more parts, like vertical shaft and planetary gears BUT the prices are too expensive and a 'refurbished' unit can be purchased from KitchenAid with a warranty for far less than the parts cost! Being a manufacturing engineer, it is sad to see the 'mark-up' on piece parts as it tends to make repair unreasonable and wastes a lot of good material into the landfill! Thanks for working to keep the prices reasonable and hopefully, dropping the price will create MORE repair business rather than throwing away the old to buy new or refurbished systems. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Screwdrivers, Socket Set
Carl H Mesa , AZ December 31, 2018 Gear box making a thump noise Replaced the stationary gear and the agitator gear, shaft, bushing, oring, and repacked the grease. Works good now. Stationary gear was the most difficult due to the tight fit. Start it straight and work it in slowly(small movement on each side. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers
Bradley M Cedar Lake , IN November 20, 2020 Planetary separated from the shaft Replaced the planetary and a couple other wear parts will I had it apart. Shaft bushing, thrust bearing and sleeve bushing. Haven’t put it to the test of the wife’s cookie dough yet. Hope this speaks the trick with holidays right around the corner. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers