L.belford B Nokomis , FL May 09, 2016 Needed a part It was just a door tray. I simply put it in place. I entered my appliance manufacturer and model number, entered the part I needed and they sent the right part. Sounds easy doesn't it? I tried another company first did the same thing and got the wrong part and it looked used. I sent it back (at my expense) with their RMA and a month later still, I'm still waiting for a refund. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes