Jeff P Coal Township , PA December 31, 2016 Non functioning buttons Took door apart and removed key pad. The part number is stamped in the pad. I searched the part number on your website. Repair was very straightforward and it works great now! The only special tool you will need is a small torx bit. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers