Donald S Little Rock , AR June 20, 2014 The kitchen stove had a non working ceramic heating element (open circuit inside the element) The product arrived quickly and was packaged well. The ceramic heating element I purchased was the correct one and was accompanied with specific easy to follow directions which when followed resulted in one happy customer (my elderly mother). Thanks for providing what I needed in a timely fashion. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Screwdrivers