Rockey P Delbarton , WV November 27, 2015 Had a cracked door frame and vent grill As it usually goes the original manufacturer ceases making parts for their products after about 10 years. I could not find these parts for my microwave(cracked outer door frame,and broke vent grill) and was talking to a good friend of mine who had dealt with you guys before and he ask me if i had tried Appliance Parts Pros. That's when i told him that i had tried everyone i could find. He laughed and said to call you all and that he would bet anything you all would have the parts and he was right and at a great price. Now i when someone ask me about getting parts for any appliances i tell them to call you guys first. Whats funny they're original whirlpool parts with manufacture name on it. Thanks Again PS. The lady that took my order was supper nice and very helpful Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers