Keith B Lewisville , TX December 08, 2014 Unit was not defrosting Replaced heater and defrost timer. All parts fixed perfectly with no modifications. I recevied my parts in 2 days!! Great service, great prices. I will return to your site when i need parts and advice again. Thank you!! Read More... 10 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Pliers, Screwdrivers
Patricia M Apache Junction , AZ July 18, 2014 Appliance: Whirlpool Refrigerator ET21CKXHW01 Refrigerator not cooling but freezer working I ordered the heating element by phone and when I promptly recieved the part I watched the installation video provided on the website and easily changed out the part. My refrigerator is over 10 years old but I am currently buying a home which will have a refrigerator in it so buying a new one at this time was not needed. Being able to purchase the part at a reasonable price and do the repair myself was great! Read More... 9 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers, Socket Set
Charlie C Saratoga , CA June 19, 2016 Appliance: KitchenAid Refrigerator KTRS21KDAL01 Inconsistant defrost times with a ground fault during defrost cycle Replaced timer and heater to fix both problems. Hardest step was removing the old timer, as it was held in place with one way clips instead of screws. Had to disassemble freezer to access the defrost heater, then bend more clips to replace it. Worth fixing, 21 cubic feet uses only 510 kwh per year, near modern standards, and is electrically insulated enough to run on a ground fault outlet. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers
Terry Y Fort Worth , TX March 27, 2020 Appliance: Model WHIRLPOOL GR2SHKXBO Top mount freezer defrost cycle caused ice build up in freezer bottom drain port and some within the refrigerator section Called Appliance Parts Pros to discuss potential issues with parts that could impact the issue. Was quickly guided to video's and customer Q&A on their web page, as well as technical input from the customer service representative. Ordered the parts and installed per the video guidance on Appliance Parts Pros web site. Works perfectly now. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Pliers
Mary H Westford , MA October 15, 2019 Defroster not working water in frig Replaced the defrost bi-metal and all is well (except the ice maker still isn't working but will figure that out shortly.) Checked online and fell upon this awesome website which gave probabilities of what the problem was and how to fix it. Part arrived less than 24 hours after I ordered it, magically. Completely satisfied!! PS, the actual replacement of the part is relatively easy. Much of the 2+ hours consisted of getting the food out of the freezer, and melting the ice, removing the shields, etc. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Screwdrivers