Wade H Phoenix , AZ January 02, 2017 Appliance: Model WHIRLPOOL - ET19TKXLNR4 We lost the post that held the bottom drawers of our 20 year old refrigerator in position Sears no longer supported our refrigerator model, so I called Appliances Pros. I spoke with a young lady, she took the model number and description of the part we lost. It was actually 2 parts that screwed together, she alerted me to this fact. She guided me, on my computer, to the right parts. She was very efficient and in less than a a minute had located both parts. I purchased the parts, which took about a week or so to arrive. Now my bottom refrigerator drawers are in position and sliding in and out perfectly. Thank you Appliance Pros. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes