Johanna L Bend , OR July 15, 2022 Appliance: Whirlpool 4 1/2 Qt. Stand Mixer Classic - Tilt K45SSAC-0 The original bowl 61 years old no longer stayed locked into base. I replaced the cap screw and the bowl to get a new combination mechanism, which I hope will keep the bowl locked into place even if the dough is firm. I also ordered replacement screws, not knowing if the original screws would be damaged when I removed them. They were not and I will be returning them, if the postage isn't greater than the value of the screws. The new bowl and locking base are fabulous. It was when I made an old favorite recipe that I knew the base no longer held the bowl firmly because that dough is firm and the bowl was thrown off the stand repeatedly. I stopped trying to make that recipe and replaced the bowl and locking base. Now it works beautifully. Also, both the cap screw and the bowl have to be replaced at the same time because the old cap screw will not lock the new bowl, nor will the new cap screw lock the old bowl. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Nancy N Mallard , IA September 28, 2021 Appliance: Whirlpool 4 1/2 Qt. Stand Mixer Classic - Tilt K45SSAC-0 The new part I had ordered (the bowl screw cap for a k45ss kitchen aid mixer) was too tight and we could not get it installed. I contacted your costumer service number and was fortunate to speak with Michael P. He had me measure the part that didn’t fit and send him a picture. He was able to find one a little bigger and sent it out to me. The newer, larger part fit much better and I was able to get it attached to the mixer. This is a great mixer that my mother gave me for my bridal shower over 50 years ago and still works like a charm! Thank you to Michael P for some crazy good customer service! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers